Why are more EnergyAustralia customers choosing us for their nbn™ internet plan?
Choice of three nbn™ speed options
All competitively priced and include our $10/mth energy bundle discount#
Unlimited data3 and no excess fees
24/7 technical support
Set up your nbn™ plan in minutes
Flexibility to move plan up or down monthly
EnergyAustralia Standard |
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$65/mth1(when bundled with your energy, |
Casual month to month plan
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nbn25Typical Evening Speed4 is 22Mbps |
Ideal for streaming music, video and web browsing with a few users (1-3 people) |
EnergyAustralia Standard Plus |
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$75/mth1(when bundled with your energy, |
Casual month to month plan
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nbn50Typical Evening Speed4 is 48Mbps |
Ideal for multiple devices streaming HD video and music streams with a few users (3-6 people) |
EnergyAustralia Premium |
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$90/mth1(when bundled with your energy, |
Casual month to month plan
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nbn100Typical Evening Speed4 is 95Mbps |
Ideal for multiple devices streaming HD/ UHD video and music streams with many users (6-9 people) |
Please note all plans feature online account management with monthly ebills and direct debit payments (credit or debit card).
Some higher typical evening speeds may not be available with some FTTN connections. Speeds can vary due to a range of factors like network congestion, in-home set up or wiring. Once your nbn™ service is activated, NBN Co. will run an access line speed test. If your access line is not supportive of the speed tier you have chosen, we will give you an option to downgrade your plan to a lower speed tier.
Important information
- Critical Information summary (CIS) for nbn customers
- Key Fact Sheet
- Critical Information summary (CIS) for nbn+Voice customers
- Call rates – International
- Acceptable Use Policy
- Privacy Policy
- Standard Form of Agreement (SFOA)
- Complaints Handling Policy
- High Risk International Destinations
- Customer Service Guarantee Waiver
- Hardship Policy
- Communication Commission Authorised representative form
- Check out our Frequently Asked Questions.
- Self service including call and data usage information
- Sales Enquiries – 1800 450 671
- Customer Service & Technical Support – 1800 448 305
- Datasheet – TP Link Archer VR500v Modem
- Datasheet – NetComm NF18ACV Modem
- Data Sheet - TP Link VN020
- Data Sheet - TP Link VR1600V
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- Archived Plans 08/02/2018 - 13/10/2019 Critical Information summary (CIS) for nbn customers
- Archived Plans 08/02/2018 - 13/10/2019 Critical Information summary (CIS) for nbn+Voice customers
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- Archived Plans 12/5/2021 – 31/8/2022 Critical information summary (CIS) for nbn customers
- Archived Plans 12/5/2021 – 31/8/2022 Critical information summary (CIS) for nbn+Voice customers
- Archived Plans 1/9/2022 – 25/9/2022 Critical information summary (CIS) for nbn customers
- Archived Plans 1/9/2022 – 25/9/2022 Critical information summary (CIS) for nbn+Voice customers
Terms and conditions
*This offer is only available to existing EnergyAustralia customers and additional service qualification criteria apply. #$10 energy bundle discount applies only if you have an existing, active EnergyAustralia electricity or gas account. Service may not be available to all premises and is subject to service qualification. Premises must be connected to the nbn or in an nbn serviceable area. The broadband plan prices advertised are in addition to your EnergyAustralia electricity and/or gas service. nbnTM and other nbnTM logos and brands are trademarks of nbn co limited and used under licence. 1You need to pay the first month up front. Plus the cost of a modem if you choose to purchase one outright. If you cancel your electricity or gas, your nbn plan will increase by $10 per month. There is no early termination fees if you wish to cancel your plan unless you purchase a Modem Bundle plan. If you’re a Modem Bundle plan customer, you’ll need to pay the remainder of the modem cost on your next bill ($5.90 for each month left in the 24 month period). BYO modem options are available if you already have an nbn compatible modem. For full terms and conditions, visit gardenshop.www.rootgalaxys3iii.com/nbn/sfoa. 2Voice plan available for an additional $10 per month. 3Our acceptable usage policy applies. 4Typical Evening Speed - regardless of the nbn technology type connected at your address, the actual speed of your service will often be slower than the maximum line speed. Service speeds will vary due to a range of factors including congestion on the nbn network, especially during busy periods, type of modem, number of devices connected to the network, source of data, the technology connection to your home and your location.