At EnergyAustralia, we’re standing by you through these difficult times, whether it is related to recent impacts to energy prices or natural disasters such as recent flooding in NSW. 

Our assistance programs are in place for you to access when you need them.

We’ve also outlined some of the measures available from state governments to help with energy costs.

If you’re experiencing difficulties with your energy bill payments, contact us. We’re here to help.

Please check our updates and our Residential or Business sections below to see what help is available.

Please see our Hardship Policy for further information.