We’re proud that our commitment to our customers, products, communities and more has earned us awards, nominations and recognition.

 

 

It’s official – we're one of the best places to work in Australia and New Zealand!

We were named on the 2022 AFR BOSS Best Places to Work list, ranking second in the agriculture, mining, and utilities sector.

We’re leading the way by providing 20 weeks’ paid parental leave that’s completely gender-equal, allowing paid parental leave to be taken flexibly, and even taking aim at the gender super gap with a full-time super benefit paid to part-time parents. 

 

Australian LGBTQ Inclusion Awards

The Australian LGBTQ Inclusion Awards is an event that recognises and celebrates Australia's top organisations for LGBTQ inclusion based on the results of the Australian Workplace Equality Index (AWEI). In 2022 we maintained our Silver Tier Employer status, which we have held since 2018.

 

Best Innovation — Workplace Giving Australia 2021 Awards

We were thrilled to take out gold for best overall program (large organisation) as well as best innovation at Workplace Giving Australia's 2021 awards.  Monies raised though our program has gone to nine charity partners working in the areas of cancer research, homelessness, mental health, and education. 

 

Global Reviews

Global Reviews named EnergyAustralia the number one energy retailer for the Digital Customer Experience Index including Mobile and Desktop in 2020, 2019, 2018, 2017, 2016 and 2015.

 

GRIST #1 Sales Centre

Our sales team won the GRIST #1 Sales Centre in Australia for 2020. We are the only energy company in the top ten (up from 29 in 2018), recognising the shift we have made to provide trustworthy, empathetic, and clear customer centric conversations.

 

 Customer Experience Experts

In 2020 we ranked in the top five energy companies on customer experience by CSBA, Australia's leading customer service and experience benchmarking provider.